Electrum is committed to protecting your privacy. This policy explains how we use customer information and the procedures that we have in place to safeguard you.
Information and how we use it
To register on our website we need to know your name, address and email address. To process an order we need your credit card number and expiry date, plus any security details that the credit card processor may require. This happens in a secure environment where your details cannot be accessed by anyone except for our sales team. We use Pay Pal – a secure payment service – to process your payments.
This information is gathered so that we can process your orders, register your account and contact you.
We may use aggregate information and statistics in order to monitor our Site usage in order to help us develop the website and our services. No information that identifies any individual is used in these statistics.
We may provide some information to external agencies for research and analysis purposes. No personal information regarding your account is passed to these agencies.
On the ‘Mailing List’ page you can choose to receive information from Electrum by email or post including event invitations and brochures. If you decide at any point that you no longer wish to receive either of these services you may deselect them in the preference section on the ‘Mailing List’ page, unsubscribe using the link at the bottom of our emails, or send an email to sales@electrumgallery.co.uk. Electrum Ltd is registered for Data Protection and your data is safeguarded in accordance with the Data Protection Act.
Sale of Business
If this business is sold or integrated with another business, your details may be disclosed to our advisors and any prospective purchasers and their advisors and will be passed on to the new owners of the business.
Customer Details
You warrant that the personal information which you are required to provide when you register with us is true, accurate, current and complete in all respects.If any of the information that you have provided to Electrum changes, for example if you change your email address or name, or if you wish to cancel your registration, please update your details on the ‘Mailing List’ page. If you would like your details to be removed entirely, please email sales@electrumgallery.co.uk.
You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
Customer Consent
By visiting electrum.co.uk, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.
By submitting your information you can amend the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page or on our Site so that you are aware of the information we collect and how it can be used.
The Internet is a global infrastructure and the information you provide may be transferred in transit to countries outside the European Economic Area. These areas may not have similar protections in place regarding your data. By submitting your information you consent to these transfers.
The storage of financial and personal information
We do not store credit card details nor do we share customer details with any 3rd parties.
How to contact Electrum
We welcome your views on our privacy policy or our Site. If you would like to contact us with any comments, send an email sales@electrumgallery.co.uk
Electrum is registered with the Information Commissioner’s Office as a Data Controller. Its registration number is Z2585398
